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Atlantic’s technical service group performs the engineering, project management, and installations of the telecommunications equipment manufactured by leading system manufacturers. Our technical service division performs site surveys and works with your personnel to determine the best approach to assure a successful transition to a new system or the integration of various products.


Services
  • Installations of Key and PBX systems
  • Wireless telecommunications systems
  • Engineering of dialing plans
  • Installations of Voice Response Unit (VRU) equipment
  • Configuration, interface, and programming of related equipment
  • Interface to Local Exchange Carrier or Toll Exchange Carrier
  • Project management of voice and data deployments
  • Engineering and Installation of structured cabling
  • Comprehensive system testing
  • Customer training on the new telephone equipment and features
  • Cutover support
  • Remote monitoring
  • Servicing after the installation (e.g. warranty, repair, moves, adds, changes, etc.)
  • 24 X 7 maintenance 2 hour response.
  • Disaster recovery